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Assistance Manager x Pure Life Holding / Moritz Harringer

A calendar-first dispatch system for event staffing.

Pure Life Holding

Operating umbrella referenced in the project context. No public website verified, so this is shown as business-unit context.

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Daniel Kruger

Daniel Kruger

AssistanceManager · dispatch systems and automation

02 · Problem

Your staffing pain is not the calendar. It is the unresolved decisions around it.

Availability chasingParallel eventsSick callsShift changes

Decision question

Is this the bottleneck your dispatcher feels during live events?

What this screen proves

This visual stands for the work your team is already doing before the schedule is stable: checking availability, reconciling blocked days, confirming people, and reacting when something changes. The pitch is not another calendar. It is a way to turn loose staffing decisions into visible operating states.

03 · MVP Coverage

Your first version should cover the original brief before any extras.

AvailabilityEvent creationAssignmentGap warningsConfirmationsReplacement basics

Decision question

Would this first version cover your brief tightly enough?

Dispatcher calendar board demo

What this screen proves

The dispatcher screenshot shows your first delivery package as an operating board: events, required roles, assigned people, open gaps, candidate suggestions, and dispatcher actions. This keeps the scope anchored to your original request instead of turning the MVP into a long wishlist.

04 · Worker Story

Your staff flow stays inside one personal calendar.

Choose availabilitySee assigned shiftsConfirm changesLog sickness

Decision question

Would your staff actually update this without being chased?

Worker mobile calendar demo

What this screen proves

The phone view is deliberately simple. Each worker sees their own calendar, the shift details, the meeting point, and the next action without asking the dispatcher. The less friction here, the less chasing your team has to do later.

05 · Dispatcher Story

Your dispatcher gets one board for coverage, gaps, candidates, and exceptions.

Coverage by roleCandidate trayApproval inboxAudit history

Decision question

Is one calendar board the right control surface?

Dispatcher calendar board demo

What this screen proves

The screenshot shows the dispatcher view as the command center for your operation. Your dispatcher can inspect a date, see which roles are short, review suggested people, assign someone, and keep approvals in one place. This borrows the useful part of field-service schedule boards without copying enterprise complexity.

06 · Replacement Flow

A sick call should not become a broadcast scramble.

Worker reports issueSystem filters candidatesEligible staff can claimDispatcher approves swap

Decision question

Should replacements stay dispatcher-approved?

What this screen proves

The replacement flow keeps responsibility clear. The system can find available, qualified people faster than a chat broadcast, but your dispatcher still approves the roster change before the original worker is released.

07 · Deadline Logic

Your availability deadline needs one clear rule.

Before cutoff: staff choose statusAfter cutoff: blank means availableDispatcher sees exceptions

Decision question

Should unanswered days become available after your deadline?

What this screen proves

This explains the rule behind the status chips. Before your deadline, staff are responsible for marking availability, blocked time, or sickness. After the deadline, undefined days become available by rule, so your dispatchers are not punished for missing input.

08 · Structural Changes

Your shift changes need tracked acknowledgements.

Change the shift onceNotify assigned staff onlyTrack who confirmedEscalate missing replies

Decision question

Should every shift change require visible confirmation?

Dispatcher calendar board demo

What this screen proves

If your admin changes a start time, role, meeting point, or location, the change should not disappear into chat. The board shows the updated shift, sends priority notice only to affected people, and leaves a confirmation trail for your dispatcher.

09 · Matching Engine

The system should recommend the safest person for your next assignment.

Available for the slotQualified for the roleNo overlapRest-rule warningNear the venue

Decision question

Should proximity and rest warnings influence your ranking?

Dispatch field visualization

What this screen proves

The field visual explains why matching is more than a yes/no availability check. A useful recommendation for your operation considers role tags, overlap conflicts, fatigue/rest warnings, and distance to the event. Geofenced check-in can come later; proximity-aware ranking is useful from the first serious version.

10 · Value Build

You are buying a workforce system, not a rota screen.

Full studio: EUR 70,000-100,000Small studio: lower price, less depthFounding clients get better termsLong-term partner, not one-off build

Decision question

Does this justify a deliverables-based price discussion?

What this screen proves

A full studio responsible for the mobile flow, dispatcher board, matching logic, notifications, audit trail, QA, deployment, and support would price this in the high five digits. A smaller studio may quote less, but the risk is a thinner system and less operational continuity. The founding-client discount only makes sense as part of a long-term partnership where the first package creates value now and leaves room to build value over time.

11 · Founding Partner Terms

Your better price comes from becoming the first serious partner.

You shape the first versionYour businesses get the configured systemWe keep reusable platform IPLong-term work gets better terms

Decision question

Would this partnership tradeoff work for you?

AssistanceManager website screenshot

What this screen proves

This is the tradeoff in plain language: you get stronger founding terms and real influence over the product because your operation becomes the proof case. In return, AssistanceManager keeps the reusable framework so the platform can keep improving beyond this first build.

12 · Credibility

You get a partner who has already worked inside this problem.

Plasser & Theurer operations workDynamics 365 coordination logicEvents and event peopleAdmin removed, not ignored

Decision question

Does this make the founding-partner discount feel earned?

Dispatch field visualization

What this screen proves

This is the personal reason behind the offer. I worked at Plasser & Theurer on this kind of resource and coordination problem in Dynamics 365: people, assignments, confirmations, exceptions, and real-world work that had to be visible. I also like events, event people, and event coordination. I do not like the admin around it, and that is exactly why I want the system to remove it. The reduced founding price is not because this is small work; it is because I want this to become a serious long-term AssistanceManager vertical.

13 · Roadmap

Your first build should ship the core dispatch loop first.

MVP: availability, assignment, confirmationNext: standby, payroll, referrals, contractsLater: rotation, geofence, messaging, analytics

Decision question

Is this the right phase split for your first version?

Dispatcher calendar board demo

What this screen proves

The roadmap protects your first version. The MVP should prove the core loop: staff availability, event requirements, assignment, confirmations, sickness/replacement handling, and audit history. Payroll, media, geofence, and messaging are valuable, but they should not delay the first working dispatch system.

14 · Additional Services

After staffing, your event data can feed a marketing loop.

Readable service pagesRecruiting funnelOrganizer inquiriesStaff media uploadsApproval queueSocial drafts

Decision question

Would Pure Life's businesses want this growth loop after the staffing MVP?

AssistanceManager website screenshot

What this screen proves

The staffing app is your internal operating system. The marketing loop is the external system: public pages that explain the businesses, forms that capture staff and event leads, media uploads from events, approval before publishing, and monthly visibility review. It is a separate offer, but it fits the same long-term relationship.

15 · The Ask

Choose the next decision you want in writing.

This close is for you: pick which decision should turn into a written scope, and which topics should stay separate for later.

Decision question

Which decision should become the written scope?

1. Scope the MVP

Turn the first delivery package into a written scope: availability, event creation, assignment, confirmations, sickness, replacement basics, and audit trail.

2. Decide founding-partner terms

Decide whether you want better terms and product influence in exchange for helping shape the reusable platform framework.

3. Park or open the growth loop

Decide whether website, recruiting, media, and marketing-loop work should follow later as a separate business-growth track.

16 · Next Step

If this feels right, the next step is a written scope.

Confirm MVP boundariesWrite deliverablesSet milestonesKeep optional work separate

Decision question

Is this worth turning into a scoped delivery proposal?

Dispatcher calendar board demo

What this screen proves

The final screen brings the conversation back to action. If the workflow is right for you, the next document should define what version one includes, what it excludes, which milestone proves acceptance, and how the founding-partner tradeoff affects price.

Live workflow demo

Open the working demo while the pitch is still fresh.

Scan or click the code. The demo shows the dispatcher board, worker calendar, status changes, replacement logic, and confirmation tracking as one operating workflow.

QR code linking to the Event Staff Management demoScan or click for demohttps://assistancemanager.com/demos/event-staff-management/demo-App